Shipping and Delivery Policy for Nibton.com

 

 

 

Shipping and Delivery Policy

 

1. Shipping Locations

At Nibton.com, we currently deliver only to the following countries:

• United States
• Saudi Arabia
• United Arab Emirates
• Kuwait

We are working to expand our delivery network, but for now, orders placed outside these countries cannot be fulfilled.

2. Shipping Methods

We offer various shipping options to the listed countries. Available methods will be displayed during the checkout process, allowing you to select the best shipping option for your location and needs.

3. Shipping Costs

Shipping fees are calculated at checkout based on your destination, product size, weight, and the selected shipping method. Any customs fees, taxes, or import duties are the responsibility of the customer.

4. Delivery Time

Delivery times for all locations are estimated between 2 to 30 business days depending on your shipping method and location. We aim to deliver your order as quickly as possible, but these time frames are only estimates and subject to external factors like customs processing, weather conditions, or shipping carrier delays.

5. Order Processing Time

Orders are processed within 1-3 business days after receiving payment confirmation. Once your order is shipped, you will receive a confirmation email with tracking information (if applicable).

6. Delays and Issues

While we strive for timely delivery, delays may occur due to:

• Customs procedures
• Natural events or severe weather
• Shipping carrier issues

If your order is delayed beyond the expected delivery window, please contact us at contact@nibton.com for assistance.

7. International Shipping

We only ship to the United States, Saudi Arabia, United Arab Emirates, and Kuwait. Orders placed outside of these locations will not be processed.

8. Lost or Damaged Packages

If your package is lost or damaged in transit, please reach out to us at contact@nibton.com. We will work with the shipping carrier to resolve the issue, and if necessary, provide a replacement or refund.

9. Incorrect Shipping Information

It is the customer’s responsibility to provide accurate shipping details at the time of purchase. Nibton.com is not responsible for failed deliveries or delays caused by incorrect addresses. If an error is detected, please contact us as soon as possible to make corrections.

10. Contact Information

For questions or concerns regarding our Shipping and Delivery Policy, you can contact us via email:

• Email: contact@nibton.com